Where Can I Report Abuse and or Spamming?
Abuse, Spamming, Phishing and Hacking
Due to the nature of abuse reports, our Abuse department must be contacted directly via ticket and resolved through the ticket process using the Traffic Insider Help Desk located at http://help.trafficinsider.net/. Unfortunately Chat and Phone support departments may only assist in providing directions on how to submit abuse tickets, and may not directly assist with processing a ticket reporting abuse or creating a ticket on your behalf.
To report any abusive site or abusive activity, please contact our Support department at http://help.trafficinsider.net/ to investigate the site or activity accordingly. To best assist us in correctly addressing reports of abusive activity please provide the following in the body of your report to us if any of the following items are available:
- Email headers from spam messages originating from our servers.
- Attack logs identifying activity originating from our servers.
- Any additional logs identifying potentially abusive activity on our network.
Important Info
Please note that we may not be able to provide you with specific updates regarding your report due to privacy reasons.
Notice: Please do NOT report abuse via the Contact form, Live chat, over social media or in our blog comments.
